RETURN & EXCHANGE

 

AUSTRALIAN & INTERNATIONAL RETURNS

We offer returns on all merchandise orders in Australia and on International orders within 30 days of delivery. 

HOW TO DO A RETURN

  • Returned items must be in new, unused condition and in the original packaging.
  • For health and safety reasons, we cannot accept returns on any used items.
  • All sale items purchased are considered final sale and are not eligible for a refund or return
  • For any refund or exchanges postage will be at the buyer's expense. 

    OUR RETURN ADDRESS:

    Please write your HOS order number on a note with details with your parcel so we can easily get in contact with you once the parcel arrives.

    Slani Pty Ltd

    Parcel Locker 10166 21418

    Shop 21g 1-21 Bay Street

    GLEBE NSW 

    2037

    HIGHLY RECOMMENDED:

    We recommend using registered/trackable post as we do not hold responsibility for lost packages. 

    IMPERFECT COLLECTION: 

    Please note that these items cannot be returned or exchanged, as they are sold in their current condition or ‘as is’. Please be aware that our Imperfect collection do not meet the House of Slani's standard of perfection. They may include minor scratches and discolouration.

    Please contact us to this email address - hello@houseofslani.com if you have any questions.